Terms of Service
OVERVIEW
Welcome to LUMIVA! The terms "we", "us" and "our" refer to LUMIVA. LUMIVA operates this webshop and website, including all associated information, content, features, tools, products and services to provide you, the customer, with a carefully curated shopping experience (the "Services").
LUMIVA uses Shopify, which enables us to deliver the Services to you.
These terms and conditions, together with all policies referenced herein (these "Terms and Conditions"), describe your rights and responsibilities when using our Services.
Please read these Terms and Conditions carefully. They contain important information about your legal rights and include provisions regarding limitations of liability and exclusions of warranties.
By visiting, interacting with or using our Services, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, you may not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms and Conditions, you confirm that you have reached the legal age of majority in your country of residence and that you have granted permission to any minors under your supervision to use the Services on devices you control or own.
Using our Services may require you to provide certain information, such as your email address, billing details, payment information and shipping information. You confirm that all information provided is accurate, current and complete and that you are authorized to provide such information.
You are solely responsible for securing your account credentials and for all activities that occur through your account. You may not transfer, sell or license your account to third parties.
SECTION 2 – OUR PRODUCTS
We do our best to represent our products and services as accurately as possible. Please note that colors and product displays may vary depending on your device and settings.
We do not guarantee that the appearance or quality of products will fully match your expectations or the display on the website.
Product descriptions may be changed at any time without prior notice. We reserve the right to modify, restrict or discontinue products.
SECTION 3 – ORDERS
By placing an order, you make an offer to purchase. LUMIVA reserves the right to accept or refuse orders. An order is only accepted after we have confirmed it and payment has been processed.
Please review your order carefully before completing it. After acceptance, we may no longer be able to process cancellations. If an order is modified or cancelled, we will attempt to notify you via the contact details provided.
Returns and refunds are only possible in accordance with our Return and Refund Policy
Purchases are intended solely for personal or household use and not for resale or export.
SECTION 4 – PRICES AND PAYMENTS
Prices, discounts and promotions may be changed without prior notice. The price applicable at the time of placing the order is binding and will be stated in the order confirmation.
Unless otherwise stated, prices exclude taxes, shipping costs, import duties or customs charges.
You agree to provide accurate and current payment and account information. By making a payment, you confirm that you are authorized to use the payment method provided and that all charges will be duly settled.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are indicative and not guaranteed. We are not liable for delays caused by carriers, customs procedures or circumstances beyond our control.
Risk and ownership of products transfer to the customer once the order has been handed over to the carrier.
SECTION 6 – INTELLECTUAL PROPERTY
All content within our Services, including texts, images, logos, designs, videos and audio, is the property of LUMIVA or its licensors and is protected by intellectual property law.
Use is permitted solely for personal, non-commercial purposes. Without written permission, it is not permitted to copy, distribute or modify any material.
All rights not expressly granted are reserved by LUMIVA.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control. These tools are provided "as is" and "as available", without warranties of any kind.
Use of these tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy or functioning of these external websites. Access is at your own risk.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
LUMIVA uses Shopify to provide the Services. However, all purchases are made directly with LUMIVA. Shopify is not responsible for transactions between you and LUMIVA. You release Shopify from all claims arising from your purchases.
SECTION 10 – PRIVACY POLICY
Personal data is processed in accordance with our Privacy Policy and Shopify's Privacy Policy. By using our Services, you acknowledge that you have taken note of these policies.
SECTION 11 – FEEDBACK
By providing feedback (such as reviews or suggestions), you grant LUMIVA a worldwide, royalty-free license to use, publish and commercially exploit that feedback.
SECTION 12 – ERRORS AND INACCURACIES
We reserve the right to correct errors or inaccuracies in product information, prices or availability and to cancel orders where necessary.
SECTION 13 – PROHIBITED USE
You may not use the Services for unlawful, misleading, harmful or fraudulent purposes. Violations may result in immediate termination of access.
SECTION 14 – TERMINATION
We may terminate access to the Services at any time. Obligations that by their nature survive termination will remain in effect.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are provided "as is" and "as available". We make no warranties, to the extent permitted by law.
SECTION 16 – LIMITATION OF LIABILITY
To the extent permitted by law, LUMIVA is not liable for indirect, incidental or consequential damages arising from the use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify LUMIVA and its partners against claims arising from your use of the Services or violation of these terms.
SECTION 18 – SEVERABILITY
If any provision is found to be invalid, the remaining provisions will remain fully in effect.
SECTION 19 – WAIVER & ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between you and LUMIVA.
SECTION 20 – ASSIGNMENT
You may not transfer this agreement without written permission. LUMIVA may do so.
SECTION 21 – GOVERNING LAW
These Terms and Conditions are governed by the law of the jurisdiction in which LUMIVA is legally established.
SECTION 22 – HEADINGS
Headings are included solely for clarification purposes.
SECTION 23 – CHANGES
We reserve the right to modify these terms. The most recent version will always be available on our website.
SECTION 24 – CONTACT INFORMATION
Questions about these Terms and Conditions can be directed to:
Contact Information
For any questions regarding shipping, please contact us at:
Company name: Qorvexira Ltd
Address: 167-169 Great Portland Street Fifth Floor, London W1W 5PF, England
Company number: 17160490
Contact us: info@lumiva-fi.com